Terms of Use - Zayera.com

Effective date: September 14, 2026

1. About This Business

zayera.com is operated by Zayera Khan, trading as a sole trader (enskild firma) registered in Sweden.

Business name: Zayera Khan (Zayera Tours)
Organisationsnummer: Available on request
Registered location: Huddinge, Sweden
Contact: info@zayera.com

By using this site or booking a tour, you agree to these Terms and to the Privacy Policy. If you do not agree, please do not use the site or book a tour.

2. Governing Law

These Terms are governed by Swedish law and applicable EU regulation, including the GDPR (EU 2016/679). Disputes are handled by Södertörns tingsrätt as the court of first instance, without prejudice to any mandatory consumer-protection rule that lets you bring a claim in your own country of residence.

3. Booking a Tour

At present, all tour bookings are arranged directly by email with Zayera Khan. Payment is made by bank transfer arranged individually, or in cash on the day of the tour. Online payment (for example via Stripe or PayPal) may be introduced in the future. Your booking is confirmed once you have received written confirmation by email. This section will be updated when online booking and payment are introduced.

4. Cancellations and the Right of Withdrawal

Under EU and Swedish consumer law, buyers normally have a 14-day right to withdraw from a distance purchase. This right does not apply to services tied to leisure activities on a specific date, which includes a guided tour. Once your tour booking for a specific date is confirmed, the standard 14-day withdrawal right does not apply to it.

Cancel more than 48 hours before the tour for a full refund of any payment already made — whether by bank transfer, cash, or online payment (including Stripe or PayPal, once available). Cancel within 48 hours of the tour, and the payment covers the time held.

If Zayera cancels a tour — for example due to weather, safety, or too few participants — you will receive a full refund or the option to rebook.

5. Taking Part in a Tour

Tours may involve walking outdoors, uneven ground, and weather exposure. Zayera will adapt a tour to reasonable accessibility needs where possible. To be able to do this, any accessibility need, condition, mobility limit, or medical need relevant to your safety or participation must be given to Zayera in writing (for example, by email) before the tour starts. Needs raised only verbally, or only on the day of the tour, cannot be guaranteed to be accommodated.

Zayera takes reasonable care for your safety but is not liable for injury, loss, or damage from things outside her reasonable control — weather, third parties, or your own actions — except where the law does not allow that liability to be excluded, or where the harm results from her own negligence.

6. Photography

Zayera may take photos or video during tours to use on zayera.com, in marketing, and on social media. If you would rather not be photographed, tell her before or during the tour, and she will make reasonable efforts to leave you out of anything published.

7. Using the Website

You must be 18 or have a parent or guardian’s consent to book a tour or use this site. No account registration is currently required to browse the site or make an inquiry.

8. Ownership of Content

All text, photographs, and other material on zayera.com belong to Zayera Khan unless credited otherwise, and are protected under Swedish copyright law (Upphovsrättslagen 1960:729). All photographs on this site were taken by Zayera Khan unless stated otherwise. Reproducing, distributing, or commercially using this material without written permission is not allowed.

9. Acceptable Use

When using this site, you agree not to:

break any applicable law or third-party right
scrape, crawl, or harvest data from the site without permission
attempt to breach the site’s security
upload malware or harmful code
send spam or harass other users or Zayera
impersonate another person or misrepresent your connection to zayera.com

10. If Something Goes Wrong

If you are unhappy with a tour or service, contact Zayera directly first. If that does not resolve things, Swedish consumers can bring a complaint to Allmänna reklamationsnämnden (ARN, www.arn.se) or use the EU’s Online Dispute Resolution platform.

11. Privacy

Personal data is handled under the GDPR and the Swedish Data Protection Act. Full details are in the Privacy Policy.

12. No Guarantees

The website and its content are provided “as is.” Zayera does not guarantee the site will always be available, error-free, or secure, and is not liable for indirect or consequential loss, to the extent Swedish law allows such limits.

13. Links to Other Sites

zayera.com may link to third-party sites. Zayera has no control over their content or privacy practices and is not responsible for them.

14. Changes to These Terms

These Terms may be updated from time to time. Material changes will be posted here with a new effective date. Continuing to use the site after a change means you accept the update.

15. Contact

Zayera Khan, Huddinge, Sweden
info@zayera.com